About Generali Global Health
Generali Global Health is a specialist healthcare division of Generali Group, one of the largest and most admired companies in the world. It has presence in more than 50 countries of the world, and has become a leading global insurer with 61 million customers, 69.7 billion Euro* in premiums.
The Challenges
Generali had plans to provide complete paperless services for their customers. An efficient Mobile App was required to help customers manage all policies from one place, stay connected with agents, buy and renew policies online.
- To seamlessly have the access to manage all of their current policies
- To stay connected with their agents
- Buy & renew policies anytime, anywhere
- Report & track claims efficiently
Business Solutions
During one year of our engagement with Generali, we created a web and mobile app design and developed native iOS and Android Apps . The app was a full fledged platform to connect all key stakeholders-Providers (Hospitals, Doctors, Clinics, Insurance Agents) and Customers. Through the app customers could connect with providers of their interest on the basis of various filters- location, facilities etc., and providers could refer Customers to the most suitable service Our interactive UX design allowed customers:
- To seamlessly have the access to manage all of their current policies
- To stay connected with their agents
- Buy & renew policies anytime, anywhere
- Report & track claims efficiently
Key highlights of engagement with Nickelfox
The approach adopted for the challenge was a hands on way of problem solving.
The key to the execution of the idea was in-depth market and customer research we had done and real time experiences we gained while working with our prestigious clients.
New app designs were developed in sync with specific requirements. The new application designs were then put through their paces via rigorous usability testing and quantitative benchmarking to ensure project objectives were met.
Technology Used
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Primary Screens
Home Screen
Detail Page
Policy Page
Member Services
Other Screens
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